FastWebServer
Fast, Reliable, Affordable Web Hosting
Contact Support F.A.Q.
Home Web Hosting Order Resellers Support News
  Sales & Support:
You Are Here
 


Special Web Hosting Offer - click here for details!




   
 

Domain Registration

We have created this FAQ to be as comprehensive as possible however if your questions are not covered, please contact us.


1. New Domain Registration


1.1.  What is a domain name and why should I register one?
1.2.  What details do I need to register a domain?
1.3.  How will I be able to tell if my desired domain name is available?
1.4.  Why should I secure domain names now?
1.5.  What if my desired name is the same as a trademarked name?
1.6.  Once a name is registered, who "owns" the domain name?
1.7.  How do I choose a good domain name? What should I do if my first choice is already taken?
1.8.  What characters can be used to form a domain name and how long can it be?
1.9.  What are your domain name prices?
1.10.  Is there any limit to how many years a domain can be registered?
1.11.  Are there any hidden charges?
1.12.  When should I pay the fees?
1.13.  Is there a discount for bulk registration?
1.14.  Is there a discount based on the number of years I register or renew for?
1.15.  How can I move my domain from another registrar to yours?

2. Manage Your Domain

2.1.  After I have placed an order, can I cancel a domain name?
2.2.  I have an e-mail which says that my domain has been registered, but I can't get to my web site with my domain? Why?
2.3.  How can I make modifications, change the name servers or switch ISPs for my domain?
2.4 What do I do if I Forgot My Password?

3. Domain General Information

3.1.  Where can I check if my domain is registered ?
3.2.  What does it mean to "park" or "point" a domain name?
3.3.  What is Web hosting?
3.4.  What is encryption (SSL)?


1.1.  What is a domain name and why should I register one?

A domain name tells people (and the computers they use) how to find your website or homepage on the Internet. Each domain name is assigned to a numerical IP (Internet Protocol) address by your host provider. Internet domain names provide a system of easy-to-remember Internet addresses which are translated by DNS (Domain Name Servers) into numeric IP.

An Internet domain name is unique and allows you to have an "identity" on the Internet. Domain names are typically allocated by the domain registrars on a "first come, first served" basis - currently in excess of 200,000 domain names are being registered per month!
You should register your domain name NOW as in the near future most of the memorable domain names will have been taken and only obscure domain names will remain.
Registering a domain name for your business or organization is essential to your marketing efforts. It adds value to your Internet presence and gives your business a unique identity on the World-Wide Web and is therefore of great value to your organization. Remember domain names are not just for businesses or organizations - many people register names for their own personal use.

Your registered domain name could be:
Web site address: http://www.your-domain-name.com
Email addresses: name@your-domain-name.com

Top      Topic

1.2.  What details do I need to register a domain?

You are required to provide the name, address and contact details of the person or company the domain name is to be registered to.

Name, address and contact details are also required for billing details. You may pay by credit card (Visa and MasterCard only), or cheque. Credit Card registrations are preferred and occur in realtime. Cheque registrations will only be processed upon receiving the payment. The ownership details of the domain are registered as public information. FastWebServer does not keep credit card or payment information on file for domain name transactions. Your personal profile information with us also remains strictly confidential.

Top      Topic

1.3.  How will I be able to tell if my desired domain name is available?

When you attempt to register a new domain name, the first step determines whether that domain is available to register or transfer. Simply visit our Domain Registration page and enter the domain name in the Lookup box. In seconds you will see the results of your lookup. If the domain is available for registration, then you can continue with the rest of the process. If the domain is taken you have the choice of attempting to transfer the domain name to FastWebServer (requires a confirmation from the current owner of the domain), or you can go back and try a different name. Try as many combinations as you wish, there is no obligation to register.

Top      Topic

1.4.  Why should I secure domain names now?

You need to br protected. If you have a company, someone else could be making money by using it. Protect your company, your products, your identity by registering your domain name today!

You want to be visible and easy to reach. Your domain name is the universal locator for information about your company. Nearly every company has a website now, and the public is aware that these websites are avenues for finding information and contacting companies.

You have Internet needs. If you have something to say or something to sell, if you want to contact or be contacted then make the smart move and secure your domain name today.

Top      Topic

1.5.  What if my desired name is the same as a trademarked name?

Generally, if you've registered the name in good faith, it's not a name belonging to an internationally known company, and you can show that you have a legitimate reason to use that name, then you are likely to be able to keep it. That may not be the case if it can be shown that you purchased the name for the express purpose of re-selling it to a company with a legitimate claim to the name. Please see the Uniform Dispute Resolution Policy for details.

Top      Topic

1.6.  Once a name is registered, who "owns" the domain name?

The domain name "registrant" is the person or organization listed at the top of the WHOIS database record. To lookup the owner of a domain name click here. The "registrant" is the individual or organization that registers a specific domain name.

This individual or organization holds the right to use the domain name for a specified period of time, provided certain conditions are met and the registration fees are paid.

This person or organization is the "legal entity" bound by the Terms and Conditions and Domain Name Registration Agreements.

The administrative, technical and billing contacts are individuals who the organization trusts to handle issues involving the domain name record.

Top      Topic

1.7.  How do I choose a good domain name? What should I do if my first choice is already taken?

Choose a name that reflects the intent and purpose of your web site or business. Try to keep it short and snappy. Practice saying it out loud, as if you were telling someone at a party to visit your web page, to see how it sounds. Some domain names look good on paper, but are confusing when you try to send someone to them over the phone. When an internet user is faced with a large number of choices, often the catchiest domain name will grab their attention.

Don't get too upset if your first choice is already taken. There are millions of registered domain names on the internet, so finding a good one may take some creativity. A good suggestion is to try a variation, abreviation, or alternative name.

For example, if your company name is John smith engineering but johnsmithengineering.com has already been registered, try some of the following variations:

  • jsmithengineering.com
  • jsenginnering.com
  • john-smithengineering.com
  • j-smithengineering.com
  • jse.com

Or you may add a relevant word or number such as a 4, the word online, web or even your city:

  • 4johnsmithengineering.com
  • johnsmithengineering-online.com
  • johnsmithengineering-onweb.com
  • johnsmithengineering-york.com

Top      Topic

1.8.  What characters can be used to form a domain name and how long can it be?

The only valid characters for a domain name are letters, numbers and a hyphen "-". Other special characters like the underscore "_" or an exclamation mark "!" are NOT permitted.

Example:
    your name.com (not correct, No spaces allowed)
    your-name.com (correct, all one word with a hyphen)

A domain name can be up to 67 characters long -- including the 4 characters used to identify the Top Level Domain (.NET, .COM, or .ORG). The www. is assumed, so you don't need to enter it when registering.

Top      Topic

1.9.  What are your domain name prices?

FastWebServer customers pay currently US $15.00 per year per domain name for .com, .net and .org names. You may register a domain name for up to 10 years.

Top      Topic

1.10.  Is there any limit to how many years a domain can be registered?

You can register and renew domain names for terms of one to ten years.

Top      Topic

1.11.  Are there any hidden charges?

Absolutely Not. You only ever pay $15 per year per domain name. One exception is for Canadian residents who must pay 7% GST by law.

Top      Topic

1.12.  When should I pay the fees?

You will be asked at the end of the online form to submit your Credit Cards information. If you would like to pay another way, you must contact support. If you choose to pay by cheque or money order, please note that your domain name will only be registered upon FastWebServer receiving your payment.

Top      Topic

1.13.  Is there a discount for bulk registration?

Yes, if you become a Fastwebserver.com reseller. The cost of registration is US $12.00 per year per domain for resellers. Click here for more information on our Reseller Plans.

Top      Topic

1.14.  Is there a discount based on the number of years I register or renew for?

Yes, FastWebServer provides a 10% discount for domain registrations over 5 years, and a 16% discount for 10 year registrations. You can save even more by becoming a Fastwebserver.com reseller. The cost of registration is US $12.00 per year per domain for resellers. If you would like to take advantage of our extended term registration discount, please contact us by phone to register your domain name: 1 866 327 8999 (toll free).

Top      Topic

1.15.  How can I move my domain from another registrar to yours?

Select the Transfer Domain option. Transferring the Registrar of your domain to FastWebServer extends the registration period by one year. Please note it takes 5 to 7 business days to complete the transfer process. Your domain must be in good standing with its current registrar. Your current domain registrar may decline the transfer request if the domain has been recently ( less than 60 days) registered with them.

Top      Topic

2.1.  After I have placed an order, can I cancel a domain name?

No. Once you have submitted your domain name for registration it cannot be cancelled. FastWebServer registers the domain for the entire period immediately, and there is no way to refund the registration fees.

Top      Topic

2.2.  I have an e-mail which says that my domain has been registered, but I can't get to my web site with my domain? Why?

When you receive the e-mail confirming the registration of your new domain, there are many more steps still to be done behind the scenes. Your domain will be entered into the WHOIS database, and your registration must travel to all ISPs around the world. It can take 24 to 48 hours after you receive the confirmation e-mail before you will be able to go to your domain with your web browser. Of course, in order for your domain name to resolve to a website, you must also have it Hosted. FastWebServer provides professional web hosting solutions to all of our clients. Check out the Web Hosting Section for more details.

Top      Topic

2.3.  How can I make modifications, change the name servers or switch ISPs for my domain?

When you register a domain name you select a user name and a password and create a profile. By default our nameservers host your domain name but immediately after registration you can access to online domain administration site to make modifications to your domain including the name servers. When you switch ISPs the new ISP gives you the name of domain name servers that you must enter to change your ISP.

Top      Topic

2.4. What do I do if I Forgot My Password?

If you would like to login to renew or manage your domain name, but you have forgotten your username and password, you can have our system email them to you. Just click the Forgot Password option, and enter your domain name. Your username and password will be emailed to the Administrative Contact email address.

If your Administrative Contact email address is no longer valid, then you must send a faxed request for a "Manual Change of Administrative Contact Information". This fax should appear on the Registrant company's letterhead, and be accompanied by a photocopy of the Administrative Contact's Official Photo ID. This fax must be sent to: +1.416-385-7765. Please allow up to 7 business days for this manual process to complete. Once the change has been completed successfully, we will send the username and password information to the new administrative contact email address.

Top      Topic

3.1.  Where can I check if my domain is registered ?

The right place to look is the Whois (complete listing, updated twice a day). The information listed here is all public information about the requested domain name.

Top      Topic

3.2.  What does it mean to "park" or "point" a domain name?

In order for your domain name to resolve to a website, you need a Domain Name System (DNS) server to host it. When you register a domain name with us, we are hosting your domain name on our DNS. One of the free domain registration services that we offer is called Domain Forwarding. With this service, you can register your domain name, and point it to an existing website at a different address.

If you plan to host your website with a company other than FastWebServer, you can move your domain name off of our servers to another Internet Service Provider (ISP) or Host provider at any time at no extra charge. To do so, simply login to the Manage Your Domain section, and change the Domain Name Server entries for your domain.

Top      Topic

3.3.  What is Web hosting?

Web hosting is providing space on a server connected to the Internet for you so that you can use your registered domain name to identify your website. You do not have to sign up for our web hosting package in order to register a domain name. However, if you plan to setup hosting for your domain name, it makes sense to use the same company that you registered it with. This way you only have to deal with one company for all of your website related needs.

FastWebServer provides professional-grade, fast, reliable, and affordable web hosting to our clients. Our servers are state-of the art, secure, and guaranteed to be up and running. Check out our Hosting Comparison Chart, or the Web Hosting section for more information.

Top      Topic

3.4.  What is encryption (SSL)?

SSL stands for Secure Socket Layer encryption. It is the standard method of encryption used on the internet for online transactions and collection of any other sensitive data. Modern SSL uses 128-bit encryption - a code which would take the fastest super computer millennia to crack.

If you intend to collect Credit Card information on your website, then you REQUIRE an SSL certificate to make sure that this data is secured from interception or eavsdropping by third party onlookers. Our Linux Hosting Plans include a shared secure SSL certificate. If you would like to purchase your own Secure Certificate for your domain, you can through FastWebServer. Check out our E-Commerce Section for more information on secure transactions, or contact us to purchase your own Secure Certificate.

Top      Topic


Home
:: Webhosting :: Order :: Resellers :: Support :: FAQ :: Privacy Statement :: Terms and Conditions
© Copyright 2004 FastWebServer.com 5863 Leslie St. Suite 307, Toronto, ON  M2H 1J8
All prices in US Dollars if not stated otherwise.
If you have comments or questions regarding this web page Contact Us